Netset is now further strengthening its customer focus by adding a completely new strategic role: Chief Customer Officer. Theres Nordblad will have overall responsibility for all customer-facing functions, with the mission of leading the work to create even stronger added value for customers.
Theres Nordblad has a background as an economist and has previously worked as a controller at Ericsson and Botkyrka Municipality, among others. She brings solid leadership skills and extensive experience in driving change in fast-changing and growth-oriented organizations. She most recently came from the software company Hypergene, where she held several leading roles for twelve years, most recently as Chief Customer Officer. During her time there, she was responsible for building up the company's customer organization, as well as establishing working methods with a clear focus on customer and business benefit.
With the recruitment, Netset now increases its focus on customer value. Theres will lead the international organization that currently supports customers in the Nordics, the UK and France, while she will also be part of Netset's management team.
– With a clear and strategic customer focus, we at Netset continue to develop and strengthen relationships with our customers and partners. Theres has solid experience in building strong teams and working methods that put customer and business benefit at the center, and she is exactly the right person to lead this work forward, says Marianne Brandered, CEO of Netset, and continues:
– I am very much looking forward to welcoming There's expertise and leadership to both the team and the management group.
Theres Nordblad will take up her position on March 2.
– It feels very exciting to take the step into the e-commerce industry and become part of Netset. I look forward to developing our customer journey to, together with a really strong product, create even stronger added value for our customers. For me, customer satisfaction is about joint development where we grow together, while also creating a work environment where our teams thrive and feel committed, says Theres Nordblad.
About Netset
Since 1998, Netset developed premium e-commerce solutions for B2B. With over 600+ solutions in operation around Europe, we are today a market-leading e-commerce provider for the IT and telecom sector. Together we have about 60 employees, the majority of whom work at the headquarters in Malmö. Since 2021 we have been part of the Nordic software group Progrits.
www.netset.com
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