The collaboration will modernize ABB's digital infrastructure and create a unified digital foundation to drive the company's next phase of growth.

Tata Consultancy Services (TCS), a global leader in IT services, consulting and business solutions, has extended its 18-year partnership with ABB, a global leader in electrification and automation. The partnership aims to modernize ABB’s global hosting business, simplify its IT landscape and strengthen the digital foundation to drive resilience and innovation.

As part of the collaboration, TCS will introduce ABB's Future Hosting Model, the next generation modular IT infrastructure designed to streamline systems. The model enables proactive operations, faster recovery of services and continuous security guarantee through its AI-powered Zero Ops framework.

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The extension strengthens an already well-established collaboration which has delivered significant progress for ABB. TCS will help accelerate ABB’s Core Platformvision, which prioritizes modernization at scale, increased self-service and automation, cloud migration and flexibility, and orchestration and resiliency.

“Our expanded partnership with TCS strengthens ABB’s ability to deliver value to customers. By modernizing our hosting business, we are creating a foundation for agility, faster innovation and improved reliability throughout the business, saysAlec Joannou, Group CIO at ABB.

ABB aims to transform the hosting landscape by using state-of-the-art technologies that drive innovation and optimization. This transformation should meet the company's changing needs with increased flexibility, higher quality and cost-effectiveness. TCS AI framework will ensure stable operations and high service quality across ABB’s global Operation by minimizing human intervention.

“TCS has been a trusted partner in ABB’s transformation journey for over 18 years. Our latest milestone is not only a testament to our long-standing partnership, but also a bold step towards reshaping ABB’s hosting landscape with a modular, future-proof architecture. At the heart of the collaboration is a shared vision: technology should serve a higher purpose.” – to empower people, increase flexibility and drive intelligent, responsible operations. Together, we are embarking on a transformative journey to build a platform-driven core that will unlock unprecedented levels of efficiency, autonomy and innovation for ABB’s global operations, saysAnupam Singhal, President, Manufacturing at TCS.

TCS’ operational and industry expertise, combined with ABB’s platforms, security and reliability, will create a foundation that is resilient, efficient and future-proof. In addition, TCS’ managed services platform architecture will enable flexibility in ABB’s business integration needs during mergers, acquisitions and divestitures. Through a world-class, innovative environment built on a cloud-oriented way of working and data-driven governance, TCS will help ABB to reduce its carbon footprint.

Over the past 18 years, TCS has supported ABB in initiatives such as ERP implementation, cloud migration and data center consolidation. The new collaboration builds on the foundation laid over the past two decades to transform ABB’s infrastructure services and support service adoption to help ABB’s next phase of growth in electrification and automation, enabling faster innovation to deliver more business value.

– ABB is committed to building a modular, scalable hosting service that powers flexibility and innovation. With TCS as our strategic partner, Future Hosting Model strengthens this commitment and ensures operational excellence, saysPeter Alkema, Global Head of IS Technology and Platforms at ABB.

The partnership builds on TCS' long-standing commitment as a trusted IT partner for European businesses, with a presence in the region for over 45 years. The company supports its clients in Europe with a robust network of highly qualified employees, operating from 62 offices in 21 countries on the continent, serving over 350 clients.

The company has been recognized for its excellence in customer satisfaction and as a top employer in the region. TCS has been ranked number 1 in customer satisfaction for 12 consecutive years by Whitelane Research and has been named Top Employer for 13 consecutive years by the Top Employer Institute.