Convendum The 2025 customer survey shows record high ratings from members. Both service and premises receive top results – a clear testament to the strength of the offering and the daily work of the staff.
Record high customer satisfaction in this year's survey
Convendum's strong focus on service continues to deliver results. The annual Convendum customer survey 2025, which was conducted in May, shows that member satisfaction is higher than ever before.
The result speaks for itself:
- 90% of members appreciate the service at Convendum
- 80 % would recommend Convendum to others
- 80 % are satisfied with Convendum's premises
These are figures that place Convendum at the top among coworking and office hotel operators in Sweden.
Quote from management
— “This is a result to be really proud of. The entire organization has worked hard over the past year, and it is thanks to their dedication that we reach these high ratings. Our staff delivers a level of service every day that many others can only dream of,” says Oscar Limbäck, COO at Convendum.
He also emphasizes that the results of Convendum customer survey 2025 is confirmation that the company succeeds in delivering the combination of high-quality premises, service and flexibility that today's companies demand.
Expansion and new collaborations
Convendum currently operates at 14 locations in Stockholm, Gothenburg and Palma de Mallorca, with over 900 member companies. In the fall of 2025, the expansion will continue as Convendum strengthens its offering through a new collaboration with coworking operator Genetor.
Through the collaboration, members will have access to several hundred square meters of open office space in Skåne – with flexible workspaces, meeting rooms and lounges. This means that Convendum can now offer even better geographical coverage and greater opportunities for members to work from different parts of the country.
Focus on the member experience
One of the most important conclusions in Convendum customer survey 2025 is that members not only value the premises, but above all the service and professional treatment from the staff.
Many emphasize that Convendum offers a work environment that combines modern and inspiring spaces with a sense of community. The social network that is built between member companies is also considered a strong reason why many choose to stay year after year.
Flexibility as a competitive advantage
In a time where hybrid working and flexible office solutions are becoming increasingly important, Convendum has positioned itself as a leading player. The results from Convendum customer survey 2025 shows that companies appreciate the ability to quickly adapt their office solutions to meet their needs.
Whether it's a single workspace for a freelancer or larger office solutions for international companies, Convendum offers packages that meet different needs.
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