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SuperOffice launches new user experience and AI features

Smarter CRM with AI Smarter CRM with AI

January 2025 marks a transformative chapter for SuperOffice when the company introduces a redesigned user interface (UI) along with important features within artificial intelligence (AI). These advancements not only improve usability and efficiency, but also highlight SuperOffice's commitment to focusing on customer relationship management (CRM) through a sharper customer-centric perspective, combining decades of expertise with new technology.

More than an update: A vision for the future

The introduction of these new features is just the beginning. SuperOffice broader vision. This is the first step in a series of improvements that will shape the future of SuperOffice's customer-centric vision.

“This launch represents a defining moment for us as a company. We are on a strategic growth journey – investing in our products, improving our technology and strengthening our role as a relationship expert in today’s digital era,” says Lars Engbork, CEO of SuperOffice. Our mission is to give companies the opportunity to combine human expertise with the latest innovations, to ensure they can deliver exceptional customer experiences.

Thomas Rødseth, CPTO & Lars Engbork, CEO SuperOffice
Thomas Rødseth, CPTO & Lars Engbork, CEO SuperOffice

A new look and smarter CRM with AI

The redesigned user interface offers an elegant and intuitive experience that simplifies how users interact with the SuperOffice platform. Along with the launch of advanced AI-driven tools will enable companies to gain deeper insights, improve and streamline workflows, and strengthen customer relationships. The platform will provide valuable insights for better managing processes, such as sales, and help companies identify opportunities, track progress, and close deals more effectively.

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Thomas Rødseth, Chief Product & Technology Officer, says: “With this updated experience, we are delivering what our customers have been asking for – a modern, intuitive interface paired with AI tools that truly make a difference in their daily work. AI features like SuperOffice Copilot are designed to increase productivity, automate routine tasks and save time. Overall, the improved usability ensures that our users can focus on what matters most: building long-lasting relationships with their customers.”

SuperOffice new UI

Phased rollout for a smooth transition

SuperOffice ensures a smooth transition for its user base. New customers will be the first to experience the redesigned user interface, starting in January. For existing customers, the rollout will occur in carefully planned phases. Each customer will receive detailed information in advance to help them adapt and maximize the benefits of the new system.

What comes next?

The January launch is the first of many steps in a strategic plan aimed at redefining the CRM landscape. SuperOffice is committed to continuous innovation, with more features and updates to follow in 2025. These will further position the company as a leader in delivering relationship-driven, technologically enhanced CRM solutions. CRM solutions.

About SuperOffice

SuperOffice is one of Europe's leading suppliers of Customer Relationship Management (CRM) for small and medium-sized enterprises. SaaSThe company helps businesses build stronger relationships, drive sustainable growth and achieve higher productivity by offering scalable and modular solutions to manage all touchpoints in sales, marketing and customer service. The company was founded in Norway in 1990 and has grown to help thousands of businesses in Norway, Sweden, Denmark, Germany, the Netherlands and Switzerland. SuperOffice consists of by a dedicated team of 260 employees in Europe and international partners in the UK and North America.

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  • Cybertech Europe 2026 cybersecurity conference in Rome with the IT industry as Official Media Partner
    Cybertech Europe 2026 is one of Europe's leading cybersecurity conferences, bringing together cybersecurity leaders, government officials, technology innovators, startups, investors, and enterprise decision-makers in Rome. The IT industry serves as an Official Media Partner, providing event coverage, executive interviews, industry insights, and cybersecurity news for Nordic and European audiences.
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  • The IT industry Nordic technology media platform covering cybersecurity, cloud, AI, digital transformation, channel, MSP and enterprise IT news
    The IT industry is a leading Nordic technology media platform covering cybersecurity news, artificial intelligence, cloud computing, enterprise IT, digital transformation, managed services, channel partners, software development, telecommunications, data centers, IT infrastructure, technology leadership, business innovation, and emerging technologies. Through executive interviews, industry analysis, event coverage, thought leadership, product launches, vendor updates, and market insights, the IT industry connects technology decision-makers, CIOs, CISOs, CTOs, IT managers, MSPs, resellers, distributors, technology vendors, startups, and enterprise organizations across Sweden, Norway, Denmark, Finland, and Europe. Coverage includes cybersecurity trends, AI adoption, cloud strategy, enterprise software, networking, digital infrastructure, sustainability, compliance, governance, risk management, automation, data analytics, and future technology developments.
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  • VORTIQ-X AI Governance helps companies transform AI into controllable and verifiable business value.
    VORTIQ-X is an AI Governance platform that helps organizations govern, verify, and create measurable business value from AI. The platform focuses on transparency, compliance, AI governance, and the effective use of AI in mission-critical processes.
    ADVERTISEMENT

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