IFS Loops launches Agent Studio – secure AI agents without complexity

IFS Loops Agent Studio is launched by IFS as a new platform to create, control and scale AI agents without complexity.

IFS, the leading provider of software in industrial AI, today launches IFS Loops Agent Studio, which is a direct response to the strong and growing demand for digital workers. Agent Studio enables customers to configure, manage, evolve and scale digital workers based on business needs.

Intuitively designed for business-facing roles, the solution requires no programming or technical expertise. Digital workers are delivered ready-to-use with industry insights, proven workflows, and built-in enterprise-grade AI governance.

Industrial digital employees who create value in practice

Swedish Ependion is a global manufacturing company that previously handled more than 150 order confirmations per week entirely manually. The process was slow, error-prone, and time-consuming. After introducing the digital employee Supplier Order Manager, Ependion expects a 60 percent efficiency increase and 20 freed up hours per week.. The results they saw were so clear that they quickly moved on to another digital employee. They are now evaluating more areas of use in the business.

• "We have been trying to solve this in traditional ways for several years," says Joakim Proud, Chief Information Officer at Ependion. A digital employee succeeded where we couldn't. We saw the value, then added another, and we have no plans to stop here. Having a human involved at every critical decision point is how enterprise-grade AI should work, and it's something IFS Loops has built in from the start. 

Lemon is a Norwegian, global provider of services within electronics production and with the help of digital employees, the company automates workflows in the supply chain, including inventory replenishment and coordination with suppliers.

• IFS is the backbone of our global operations and connects purchasing, production, logistics and finance in one platform, says Jonathan Gustafsson, Business Application Manager at Kitron. IFS Loop’s digital workforce is therefore a natural extension. Because we have structured business data in place, we can apply AI where it makes the most sense. Automated order confirmations from suppliers save time, and early forecasts of shortages allow us to secure production before problems arise.

Kodiak Gas Services with its 800 field technicians across the US has implemented the digital employee Material Replenisher, which enables technicians to quickly find and order parts via a chat function. This has resulted in $3 million in annual returns and 90,000 freed up hours in the business.

• Building agents is easy, the hard part is controlling how they are used, says Somya Kapoor, CEO of IFS Loops. Digital workers are not something you implement once and then leave behind. Just like human workers, they evolve over time. Organizations start by creating or customizing a digital worker, test it in real-world workflows, and then fine-tune its rules, frameworks, and decisions. Then they monitor how it performs in production. The continuous cycle of developing, testing, and monitoring is what makes digital workers both more capable and more reliable over time. That’s how companies can go from experimenting with AI to using it in their daily operations, and see tangible results within weeks.

More digital employees from IFS: new capabilities for field service

IFS strengthens its field service offering with new digital employees, built on previous supply chain solutions, which include:  

• Service Planning Assistant, a digital employee that continuously analyzes service needs, technician resources, and operational constraints to enable predictive planning and scheduling.
• Dispatcher Assistant, a digital employee that monitors service queues, identifies schedule conflicts, and suggests optimal resource allocation. Deviations are only raised when human judgment is required. 
• Knowledge Manager, a digital employee that provides field technicians with relevant and situational information by interpreting asset data, service history and company documentation in real time. 

About IFS

IFS is the world's leading supplier of industrial AI and software for companies that manufacture, maintain, and service our world. Our technology enables companies that manufacture goods, maintain complex assets, and manage service-focused operations to unleash the transformative power of Industrial AI™ to improve productivity, efficiency, and sustainability.