Meet the new Zoom! Learn why we're changing our name and what it means for our customers.

What's in a name? While you may know Zoom as, well, “Zoom,” you might be surprised to learn that our official name is “Zoom Video Communications Inc. ” Until now, this accurately reflected the solutions we provided, as we were strongly focused on helping people around the world connect with each other using our video communications software.

While it's still a priority, Zoom is now about so much more than video meetings. We're an AI-first company delivering modern, hybrid work solutions that allow you to collaborate seamlessly.

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And that's why today we're officially dropping "video" from our legal name. Starting today, we'll just be called Zoom Communications Inc.

Looking back at Zoom's development

When I founded Zoom in 2011, I had a goal to build the best video conferencing solution on the market. I wanted to develop something that was easy to use, offered excellent video quality and mobile support, and could enable people to connect with just one click. We started with 40 engineers and launched in two years. Zoom Meetings .

From there we launched Zoom Team Chat , Zoom Webinars and Zoom Rooms . In 2015, we welcomed our 100th employee, whom we affectionately call Zoomies. Two years later, we reached Unicorn status and achieved a $1 billion valuation. 2017 was also a special year, as it was when we hosted the first Zoomtopia, our annual user conference.

As the years progressed, we built out a unified communication and collaboration platform and added Zoom Phone 2019. That same year, we achieved a major milestone and became a publicly traded company, debuting on NASDAQ in April 2019. In 2022, we reached 4 million Zoom Phone seats and launched our cloud-based Zoom Contact Center , together with our conversational intelligence software , Zoom Revenue Accelerator.

We achieved tremendous growth in our customer base and have helped thousands of small businesses, entrepreneurs, corporate organizations, and developers experience frictionless communication that fosters greater human connection.

These innovations, along with many others, helped us create a path toward making Zoom Video Communications an award-winning unified communications platform.

But we were just getting started.

Meet Zoom 2.0

From day one, our mission has been to deliver joy to our customers. That’s as true today as it was then. To deliver on our mission in the long term, we must stay ahead of trends, innovate quickly, and develop solutions that reflect our customers’ greatest needs – which we see going far beyond video in the future of work.

This is most clear in the AI explosion that has disrupted the workplace over the past year. What may have been a “nice to have” is now a “must have” as our customers experience the real benefits of integrate AI in their workday. We heard this need from our customers and developed responsive solutions to improve their daily work experience. Our AI assistant, Zoom AI Companion , is the heart of our development into a AI-first company and is crucial in helping our customers discover new opportunities for higher productivity.

What an AI-first company means for Zoom customers

So, what does it mean to be AI-first? For us, it’s about a federated approach to building AI-centric tools and products that enable you to work happier, smarter and faster. Woven through Zoom Workplace , AI Companion frees us up to focus on more important work and minimizes time wasted on less meaningful tasks. By summarizing meeting tasks, writing email responses, and preparing for meetings, AI Companion is your digital assistant that reduces your overall workload.

Over time, we believe these capabilities will translate into a fully customizable digital twin equipped with your institutional knowledge, freeing up a full day's work and allowing you to work just four days a week.

This perception of a shorter workweek may seem unrealistic, but the traditional workweek once spanned 48 hours instead of the standard 40 hours we know today. Back in 1926, Henry Ford revolutionized the workweek and was credited with helping people accomplish just as much in five days as they could in six. What if we could do it again? What if we could get just as much done in a four-day workweek? Imagine what we could achieve with more space to create meaningful dialogue and extra time for stronger connections, without the extra hours.

The future of Zoom

Looking to the future, I can confidently say that Zoom Communications Inc. will continue to build high-quality, easy-to-use products that allow you to work happily. While we are definitely more than a “video conferencing company,” we are still as committed to delivering happiness as we were in 2011.

As we continue our transition to an AI-first work platform for human connection, we believe our new name more accurately reflects our expanding scope and plans for long-term growth. The next generation of Zoom is built around prioritizing what matters most; helping you deliver creative, insightful work while engaging and connecting with others. Our AI-first solutions , as Zoom Docs and Zoom AI Companion 2.0, are just the beginning of rethinking what's possible.

Thank you to everyone who has been a part of the Zoom journey, from our original Zoomies and earliest customers to our thousands of employees and millions of customers today; I am eternally grateful and can't wait for everyone to... Experience what's possible with Zoom Communications Inc.