Cybertech Europe 2026-IT Industry Official Media Partner
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Business-Tech

Technology is driving the business of the future. Here we report on news, trends and solutions in business-tech that are transforming companies and creating new opportunities.

41 posts
  • The IT industry Nordic technology media platform covering cybersecurity, cloud, AI, digital transformation, channel, MSP and enterprise IT news
    The IT industry is a leading Nordic technology media platform covering cybersecurity news, artificial intelligence, cloud computing, enterprise IT, digital transformation, managed services, channel partners, software development, telecommunications, data centers, IT infrastructure, technology leadership, business innovation, and emerging technologies. Through executive interviews, industry analysis, event coverage, thought leadership, product launches, vendor updates, and market insights, the IT industry connects technology decision-makers, CIOs, CISOs, CTOs, IT managers, MSPs, resellers, distributors, technology vendors, startups, and enterprise organizations across Sweden, Norway, Denmark, Finland, and Europe. Coverage includes cybersecurity trends, AI adoption, cloud strategy, enterprise software, networking, digital infrastructure, sustainability, compliance, governance, risk management, automation, data analytics, and future technology developments.
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  • VORTIQ-X AI Governance helps companies transform AI into controllable and verifiable business value.
    VORTIQ-X is an AI Governance platform that helps organizations govern, verify, and create measurable business value from AI. The platform focuses on transparency, compliance, AI governance, and the effective use of AI in mission-critical processes.
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  • Cybertech Europe 2026 cybersecurity conference in Rome with the IT industry as Official Media Partner
    Cybertech Europe 2026 is one of Europe's leading cybersecurity conferences, bringing together cybersecurity leaders, government officials, technology innovators, startups, investors, and enterprise decision-makers in Rome. The IT industry serves as an Official Media Partner, providing event coverage, executive interviews, industry insights, and cybersecurity news for Nordic and European audiences.
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  • Maciek Szczesniak featured on IT-Branschen Wire Channel Magic Chats podcast banner
    Maciek Szczesniak appears on IT-Branschen Wire Channel Magic Chats, discussing leadership, innovation, digital transformation, and business services.
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AI agents – Complicated systems prevent companies from fully utilizing AI agents | IT-Branschen

Complicated systems prevent companies from fully utilizing AI agents
Emelie Garrison, Regional Vice President of Agentforce Service at Salesforce Sweden, on how AI agents are changing customer service and increasing customer satisfaction.

Report: AI agents are increasingly handling customer cases
Salesforce report shows that the use of AI agents in customer service will increase by 69 percent in 2026, while customer satisfaction improves and more service organizations automate customer dialogues.

Salesforce: AI agents in customer service increase by 69 percent in one year – customer satisfaction increases the most
Salesforce – Salesforce invests in 1,000 AI-native new graduates | IT Industry

Salesforce is investing in 1,000 AI-native recent graduates
Half of companies lack control over their AI agents | IT Industry

Half of companies lack control over their AI agents
Agentforce Contact Center – Salesforce introduces Agentforce Contact Center where AI channels and CRM are combined in one platform | IT Industry

Salesforce introduces Agentforce Contact Center, bringing AI channels and CRM together in one platform