New service reduces the digitalization gap between small and large companies in Sweden

Digitalization is one of the most important factors for Swedish companies to continue growing and being competitive. At the same time, several reports show that smaller businesses are lagging behind. With Atea Now SMEs get a modern solution that can bridge the digitalization gap and give them the same opportunities as large companies. Lack of skills, limited resources, high workloads and increased demands on data security mean that many companies are stuck in old routines and do not have time to modernize their operations.

Today, the Swedish Agency for Economic and Social Development and the Swedish Competition Authority point out that small and medium-sized companies are at risk of losing momentum in digital development. Many lack internal IT skills and several businesses are more susceptible to cyberattacks due to lack of resources. In addition, the demands are becoming higher when it comes to regulatory requirements, documentation and handling of customer data. The result is that the digitalization gap between large and small companies in Sweden continues to widen.

Why the digitalization gap continues to grow

One of the biggest obstacles is the skills shortage. Smaller companies rarely have the resources to hire specialists in IT, data security, AI or automation. This means that many operations lack the required technical basis to adopt modern tools. At the same time, demands from customers and authorities are increasing, making it even more difficult to manage technological shifts.

Other challenges include lack of time, limited budgets and the fact that many small business is dependent on manual routines that take a lot of energy and create risks for errors. This means that development projects are often postponed or never come to fruition.

Atea Now gives smaller businesses access to ServiceNow

To counteract this development, Atea Now is being launched, a cloud-based service built on the global platform ServiceNow. The platform is one of the world's most widely used SaaS tools for process management, workflow automation and digital business development. Previously, it has mainly been a tool for large companies, but through Atea Now the same technology is made available to smaller businesses at a level that is adapted to their resources and needs.

Atea Now is designed to lower the threshold for companies that want to digitize but lack the capacity to manage extensive IT environments. Atea's specialist team handles operations, updates, configuration and security, making companies can use the platform without burdening their internal organization.

Automation and AI features that free up time

With Atea Now, companies gain access to tools that can automate workflows in customer service, HR, finance, IT support, orders and internal processes. The platform's built-in AI capabilities can analyze data, make recommendations and perform tasks that would otherwise take a lot of time to handle manually.

This means that businesses can avoid administration and work more strategically. The goal is to reduce business should be given the same opportunities as larger players to innovate and develop new business models.

Data security and EU-based storage in focus

Many smaller companies are particularly vulnerable to cyber threats because their IT environments are often simpler and smaller. protected. Atea has therefore built Atea Now to meet modern security requirements.

Each customer gets an isolated data environment where no one can see or influence other customers' information. All data is stored within the EU, which is important to comply with data protection requirements, industry regulations and customer trust. This strengthens data sovereignty and reduces the risk of audits and controls.

Atea also guarantees that each customer always owns their data and can export it at any time, making it safe to use the platform even if the company's needs change in the future.

Short starting distance for quick effect

A major advantage of Atea Now is that it is implemented quickly. Atea estimates that new customers can be up and running within ten to twelve weeks. This provides a rapid return on investment and reduces the risk of long and complex IT projects that could otherwise delay digitalization.

For many smaller businesses, this is crucial. A simple and clear implementation allows organizations to quickly start using the features and see results in reduced costs, improved workflows and higher productivity.

A step forward for Sweden's digital competitiveness

Sweden is a country with a high level of innovation, but much of the development takes place in small and medium-sized companies. If these companies do not get it right digital tools are putting Sweden at risk competitiveness to weaken. Atea Now is therefore more than a technical service. It is an initiative that aims to broaden digitalization and ensure that more companies have the opportunity to use AI, automation and modern work processes.

Atea hopes that the service will help more companies reduce their manual tasks, increase their security and focus more energy on innovation and growth. Through comprehensive digital support, small businesses can take the step into a modern and efficient work environment without major investments or risks.