Ransomware attack affects Tietoevry's services for some customers in Sweden

One of Tietoevrys several data center in Sweden was exposed during the night between January 19 and 20 to a ransomware attackAlthough the overall restoration work has begun, services are still being affected for the customers affected as a result.

The attack was limited to a part of one of the affected data centers, affecting Tietoevry's services to some of the company's customers in Sweden. Tietoevry immediately isolated the affected platform, and the ransomware attack has not affected other parts of the company's infrastructure. Tietoevry has taken the highest level of action to investigate, mitigate and resolve the situation. A team of experts is working on multiple tracks in parallel and around the clock. We have notified the customers directly affected by this and are in dialogue with them for updates on the situation.

– We regret the problems that this malicious attack causes for our customers and everyone affected as a result. We have allocated all necessary resources to handle this in the best possible way. We are in active dialogue with our customers who are directly affected, says Venke Bordal, Head of Market Sweden, Tietoevry Tech Services.

– At the moment we cannot say how long it will take to restore the systems, but we are fully focused on resolving this as soon as it is technically possible. The security and continuity of our services are of the highest priority for us, and we take this situation very seriously. The incident is being investigated by both internal and external specialists, and since a ransomware attack is a serious criminal act, it has also been reported to the police. Tietoevry is on high alert and is continuously monitoring the situation, says Venke Bordal.

Tietoevry follows a proven methodology for restoring infrastructure and services. The work is performed in a planned sequence to ensure proper handling of customer data. The schedule may vary slightly depending on the customer, the current solutions and the needs to restore data. This work is performed in close cooperation with the customers concerned.

For more information:
Tietoevry Communications, [email protected], +358 40 5704072