TCS and ABB have signed a new multi-year agreement under which TCS will be responsible for ABB's entire global network operations. The companies have worked together for 20 years, with TCS managing parts of ABB's infrastructure and applications.
The background is that ABB's network environment today is fragmented. Different countries use different solutions with different suppliers. The “Future Network Model” program will replace this with a common architecture that is centrally managed, with TCS responsible for design, integration and operation. It includes a common operations center (NOC), upgraded LAN and WAN environments with SD-WAN, centralized service management via SIAM and new security layers.
TCS will also coordinate ABB's other network suppliers, effectively making them a prime contractor for the network. They will also be responsible for monitoring and orchestrating the entire chain.
Alec Joannou, CIO at ABB, describes the program as a major milestone in strengthening the digital foundation of ABB’s global operations. He emphasizes that ABB needs a network that is resilient, secure and aligned with the company’s long-term goals.
Anupam Singhal at TCS says that AI is being built into the operating model to create network systems that can continuously sense changes, adapt and improve. He highlights that the approach is based on TCS experience of ABB's environment over the past 20 years.
The companies have previously collaborated on the consolidation of ABB's SAP environment and a move to cloud-based solutions.
About TCS
Tata Consultancy Services (TCS) is one of the world's largest IT and consulting companies and is part of Tata Group. The company delivers services in digital transformation, cloud services, artificial intelligence, cybersecurity, application development, data analytics, business systems and managed IT services to organizations in over 50 countries. TCS works with many of the world's largest companies in industry, finance, public sector, telecom, healthcare and retail and is a leading player in global IT outsourcing and business digitalization.
About ABB
ABB is a global technology company focused on electrification and automation. The company develops solutions in industrial automation, robotics, electrical systems, digitalization and energy efficiency that helps companies improve productivity, safety and sustainability. ABB operates in over 100 countries and serves customers in manufacturing, energy, transportation, infrastructure and process industries. Through investments in digital technology, AI and smart industry, ABB is driving the development towards more connected, automated and sustainable businesses around the world.
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