Otter, the AI-powered automated transcription service, is introducing a trio of artificial intelligence agents aimed at improving productivity and efficiency in digital meetings and conversations. These new AI assistants are designed to provide instant support, automate tasks, and optimize communications within businesses.

The most notable of these is Otter Meeting Agent, a voice-activated meeting assistant that can integrate with enterprise data to answer questions and perform various tasks. With this technology, companies can have a more dynamic and interactive meeting experience, where AI takes an active role in organizing and managing meeting content.

Otter Meeting Agent – a new level of meeting automation

Otter has long offered AI-based meeting chatbots, but the new Meeting Agent represents a significant evolution of this technology. Unlike previous features, which focused primarily on transcribing meetings and creating summaries, Meeting Agent can now also answer questions related to the company's meeting history and important decisions.

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The new agent can also:

• Participate in online meetings automatically and transcribe conversations in real time.
• Summarize important points and share them with participants after the meeting.
• Answer questions based on information from previous meetings and company documentation.
• Schedule meetings by suggesting available times based on participants' calendars.
• Create emails by analyzing meeting minutes and summarizing relevant information.

One of the most impressive features of Otter Meeting Agent is its ability to understand and process natural languageThis means users can interact with the agent in the same way they would with a human assistant, creating a more seamless experience when scheduling and following up on meetings.

More information about Otter Meeting Agent can be found at Otter's official website.

Accessibility and platform support

Otter Meeting Agent is currently compatible with Zoom, one of the most popular platforms for digital meetings. According to Otter, the service will be rolled out gradually to all Otter.ai users, making it accessible to a broad user base.

To meet the needs of businesses using other platforms, Otter has also confirmed support for Microsoft Teams and Google Meet will be introduced in the coming weeks. This means that business who use various communication tools will soon be able to integrate Otter Meeting Agent into their workflows without limitations.

New AI agents for sales and product demonstration

In addition to the meeting agent, Otter is also launching two other specialized AI agents, specifically targeted at sales departments and customer interactions:

Otter Sales Agent – AI support for salespeople

The first of these is Otter Sales Agent, an AI assistant designed to provide real-time coaching during conversations. By analyzing conversations, it can give seller:

• Suggested answers and arguments based on the customer's questions and objections.
• Identification of buying signals through analysis of conversational tone and word choice.
• Automated documentation of important discussion points.

This helps sellers to improve their sales strategies and increase conversion rates, while reducing manual documentation.

Otter Sales Agent is available to corporate customers via Otter's sales platform.

Otter SDR Agent – standalone product demonstration

The second agent, Otter SDR Agent (Sales Development Representative), has an even more advanced function – it can independently demonstrate products and services without human interventionBy combining AI-powered conversational analytics and interactive presentations, the SDR agent can:

• Answer technical questions about products in real time.
• Provide personal recommendations based on customer needs.
• Automate early sales calls and schedule follow-up meetings for a human salesperson.

These features enable companies to scale up their sales efforts without having to expand their sales force.

Companies interested in the SDR agent can contact Otter directly. via Otter's website for more information.

Otter's future plans – more AI agents on the way

Otter has big ambitions when it comes to AI and has hinted that they plan to develop and launch more specialized agents in the future. Among the areas that may get dedicated AI assistants mentioned:

• Marketing – an AI agent that can help with content production, campaign analysis, and customer engagement.
• Recruitment – an AI recruitment assistant that can help review applications and manage interview bookings.
• Administrative functions – AI-powered tools to automate daily tasks in HR and finance.

These innovations show that Otter strives to become a leading player in AI-driven productivity automation, and their latest launches suggest that we've only seen the beginning of what they can offer.