Progress, a trusted provider of AI-powered solutions for digital experiences and infrastructure, today introduces new AI capabilities in Progress ShareFile – the cloud-based SaaS platform for document management and collaboration. These new features are specifically designed to increase efficiency and strengthen security, enabling businesses to optimize their workflows and get more done with the same workforce.
ShareFile uses AI to enhance document-based workflows and deliver tangible results. At a time when many companies are concerned that AI could reduce human contact, ShareFile Instead, it takes a customer-centric approach – by automating low-priority and repetitive tasks. This allows teams to spend more time on what really matters: building meaningful customer relationships. With the new capabilities, users can collect documents nearly 3.5 times faster and extract information up to 96 % faster.
“With ShareFile, we can offer our customers tools that greatly increase the efficiency and quality of their daily work. We have developed AI-powered features that eliminate repetitive tasks, strengthen security and free up time for employees to focus on what is most valuable – collaboration, customer relationships and strategic work,” says Loren Jarrett, EVP & GM, Digital Experience at Progress.
The benefits of the new AI-powered features:
- Reduced risk of data leaks: The new recommended secure sharing feature allows organizations to standardize secure work practices, making it easy for employees to protect sensitive information, such as personally identifiable information (PII), when sharing files.
- Faster insights: Skip the tedious document analysis and focus on more value-added work. With document summaries and AI-based querying, you can quickly transform long texts into clear insights – with a click or a question. This results in higher productivity and better decision-making.
- Easy data collection: With the help of generative AI creates ready-made lists for document requests in seconds. It replaces manual processes and Excel sheets, making it easier to standardize and scale up collection efforts – up to 3.5 times faster.
“We have a process where we analyze potential clients’ tax returns to see if we’re a good match. When each return is around 200 pages, ShareFile’s AI summary quickly gives us what we need, instead of an hour of reading. Multiply that by the number of clients per week and you get a significant business impact and big productivity gains,” says Paul Nylen, Partner at Nylen & Partners, LLC.
ShareFile uses AI to automate and secure document flows in front-office work – with templates and processes that are deeply integrated into the business for long-term impact. By removing administrative bottlenecks, you free up time to focus on what really creates value.
More information is available at: https://www.progress.com/sharefile
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