NinjaOne 5.5 Released Fall 2023 – Integration with SentinelOne, MDM and Upgraded Report Design

We are excited to announce that our Fall 2023 NinjaOne 5.5 release will be rolling out to all regions in October. With a time-saving new integration with SentinelOne, vastly improved reporting capabilities, and more visibility into critical vulnerabilities, this release offers more security, flexibility, and convenience for our customers.

NinjaOne's integration with SentinelOne's Singularity Complete and Control products will be available for preview. With this integration, IT teams can automatically deploy SentinelOne agents to endpoints, ensure their fleet of managed endpoints is secure, and see threats detected by SentinelOne directly in NinjaOne. SentinelOne Singularity Complete offers features for next-AV, EDR and threat hunting in a single robust product. Threats detected and quarantined by SentinelOne immediately appear in NinjaOne dashboards, enabling one-click access to the threat in SentinelOne for threat investigation and remediation. NinjaOne customers are invited to preview this new integration.

NinjaOne Mobile Device Management

We are excited to invite our NinjaOne customers to the beta phase of NinjaOne MDM!

With NinjaOne MDM, IT teams gain comprehensive visibility and control over every endpoint device, regardless of platform. With support for both Android and iOS for mobile and tablet devices ensures seamless management of both BYOD and company-owned devices. We invite our NinjaOne customers to get an exclusive preview of MDM as we prepare for the official launch.

NinjaOne reporting – new design

Customers have been telling us for years that they love NinjaOne, but that our reporting needs improvement. We are excited to announce that the NinjaOne reporting overhaul is now available in open beta. This comprehensive overhaul elevates reporting from a recognized flaw to a top-notch feature. We are so confident in the new reporting design that we have made it a central menu option in the main navigation.

We have received lots of suggestions on how we can improve our reporting and are excited to announce that some important new features are now ready for NinjaOne customers to beta test!

• With the new report template builder users can view report models, adjust report widgets, change content order, and iterate on the design of graphical reports in real time.
• Data tables is a new report type that lets you pull in a filterable, customizable Excel-like table of information into any report for more robust, data-centric reporting. Data tables can be downloaded as CSV files for easy management.
• To make it easier to view and distribute reports, users can now filter templates by organization, location, device group, and timeframe.
• We have separated report distribution scheduling from report generation, allowing you to attach multiple custom reports of different types to scheduled emails.

CVSS scoring and color coding

NinjaOne has been providing Common Vulnerability Scoring System (CVSS) scores and CVEs for all patches in our patching solution for over a year. In this release, we have color-coded the CVSS scores to quickly rank the criticality of vulnerabilities. For CVEs that have multiple vulnerabilities, the score reflects the most critical vulnerability with details that can be viewed with a single click.

NinjaOne Backup improvements

NinjaOne Backup has a range of new features that provide more flexibility and control over how you secure and protect your devices and data.

• Customers can now choose to have automations run before or after backup jobs – a highly requested feature. Start or stop a service, run a PowerShell script, or stop a backup job from running based on script output.
• As a safeguard against accidental data deletion, two-factor authentication is now required for all backup data deletions, and deleted backup data will be retained for 72 hours before being completely deleted in the event of accidental or unauthorized data deletion.
• We have added new API endpoints that return new information for backups – start and end times, status, size and backup type.
• A new policy override alert is triggered if a policy change is made that will disconnect a device from further backups, reducing the risk of unwanted outages in specific device backup plans.
• You can now automatically set an added local storage device as the default storage location for local backups.
• And we've added some quality of life improvements that should make it easier for everyone:
  • Technicians can now select or deselect all file/folder exclusions, making it easier to adjust backup settings without having to deselect dozens of options.
  • We've improved scanning and upload speeds for backing up files and folders, added a drive count, and alphabetized backup drives.
  • We've added direct links to NinjaOne Dojo articles from errors to help provide quick solutions to specific issues, and more links are being added all the time.

Some other important features that save time and provide greater flexibility include:

• In NinjaOne, custom device groups are now shareable, simplifying setup and customization for all customers. When technicians create or edit a device group, they can share access to view, update or complete control with other users, eliminating the need for redundant custom groups.
• Organizations can now be bulk edited, allowing remote access provider settings to be configured for multiple organizations. A secondary configuration can be implemented to select the types of devices that can use the remote access tool (Windows workstation, Windows server, or Mac) and whether end-user confirmation is required to connect. There is also a parent node setting that controls whether devices can be automatically added, manually added, or rejected to organizations.

Details about all these new features can be found, as always, in the NinjaOne Dojo product documentation.