BarracudaONE gets new features for service providers

Barracuda has launched a series of new features to its AI-powered platform, BarracudaONE. The updates are designed specifically for Managed Service Providers (MSPs) and make it easier to manage security across multiple customer environments, streamline daily operations, and create a stronger foundation for scalable growth. The latest version of BarracudaONE builds on the company's strategy to provide its partners with more automation, better visibility and increased profitability through intelligent cybersecurity solutions.

New features include faster email threat remediation across multiple customer environments simultaneously, integrations with leading Professional Services Automation (PSA) systems for automated billing, and improved management of accounts, licenses, and customer portfolios. BarracudaONE thus becoming an even more central part of how MSPs can globally deliver secure, scalable and data-driven IT services to their customers.

– These improvements demonstrate our clear focus on helping MSP:s to grow securely, respond faster to threats and work more efficiently. In line with our partner strategy, we are giving MSPs the tools they need to grow their businesses and offer stronger protection to their customers. By building more automation and intelligence into everyday work, we are enabling our partners to achieve better results, faster and with greater precision, says Michelle Hodges, Senior Vice President, Global Channels and Alliances at Barracuda.

Faster handling of email threats

Email remains one of the biggest attack surfaces for cybercriminals, and for MSPs, managing email threats often involves both time-consuming and repetitive tasks. With the new feature for so-called bulk remediation Barracuda Email Protection can now be used to remediate email threats across all customer environments with a single click. This can reduce response times by up to ten times, while limiting threat exposure and significantly reducing the need for escalations. The new feature also makes it easier to proactively manage incidents, strengthening trust between service providers and their customers.

Automated invoicing via PSA integrations

Another key enhancement is the new integrations between BarracudaONE and six leading PSA platforms – Autotask by Datto, ConnectWise PSA, HaloPSA, Kaseya BMS, Pulseway PSA and Syncro. These integrations enable MSPs to automate their billing, manage licenses and report usage more efficiently. This reduces manual work, minimizes the risk of errors and accelerates revenue streams, while maintaining existing workflows can be maintained without major changesThis automation frees up time for MSP teams to focus on customer value and security innovation rather than administration.

A unified platform for easier security management

BarracudaONE brings together the company’s security solutions into an integrated platform that gives MSPs a single view of protection, licensing and threat response management. Through built-in automation, intelligent reporting and natural language support, MSPs can quickly identify risks, analyze data and take effective action across their entire customer base. The platform not only simplifies security operations, but also strengthens the ability to deliver consistent results in an era of increasingly complex and rapidly evolving cyber threats.

With the latest update, BarracudaONE also integrates with Barracuda’s dedicated MSP application, further simplifying account management and reducing the need to switch between different systems. The result is more efficient service delivery, automated billing, and strengthened customer trust. – a stable foundation for long-term growth and resilient cybersecurity. The combination of AI-powered processes and automation also means that partners can offer their customers faster incident responses and more predictable outcomes.

Available to all users

The new features are available at no additional cost to existing BarracudaONE users. The platform provides a central view for managing solutions and licenses across Barracuda Email Protection, Barracuda Cloud-to-Cloud Backup and other cloud-based security services. For new MSP partners, the update provides even stronger business value, with the ability to combine scalability, automation and the highest level of security in a single solution.

With these improvements, the Barracuda to position BarracudaONE as one of the most complete platforms for service providers looking to grow in the rapidly changing world of AI and cybersecurity. By combining cloud technology, intelligent integrations and a clear focus on partner success, Barracuda strengthens its role as a strategic provider for the MSP ecosystem of the future.