At Oracle AI World in Las Vegas, Oracle announced the launch of Oracle AI Factory, a new and expanded set of support services for customers and partners. AI Factory offers structured programs and tailored solutions to help organizations keep pace with the rapid advancements in artificial intelligence and quickly realize measurable business value from AI.
As companies eagerly embrace AI, the complexity of the technology often poses a barrier. Oracle AI Factory is designed to address this by supporting customers at every step of their AI journey and transforming bold AI visions into operational reality.

Focus on measurable results
The AI Factory focuses on three strategic pillars to deliver immediate results:
- Build and deploy AI-agents: Guidance for using Oracle AI Agent Studio for Fusion Applications to create and deploy intelligent agents for rapid process improvements.
- Data union and simplification: Streamline the entire AI lifecycle by unifying data through Oracle's AI data platform.
- Accelerate the implementation of embedded AI: Maximize the use of AI features which are already embedded in Oracle Fusion Cloud Applications.
Early adopters, including Marriott, MTI, Etihad Salam and Grupo Bimbo, are already reporting significant benefits, including reduced error rates, standardized global operations, reduced process complexity and improved cybersecurity.
“Oracle’s AI-powered Fusion Cloud HCM suite has enhanced our approach to performance management, enabling faster and more consistent goal setting for our employees,” said Elaine Engle, Global Officer at Marriott International.
The seven pillars of Oracle's AI factory
Oracle already delivers AI embedded across its entire technology stack, including Oracle Cloud Infrastructure (OCI), Oracle Analytics, Oracle AI Database and Oracle Fusion Applications. AI Factory provides the support needed to translate these advanced capabilities into tangible business transformation.
The AI Factory offers the following seven structured tools and services:
- AI playbooks and runbooks: Prescriptive guides for successful AI implementation in Oracle Fusion Applications and OCI.
- AI education and training: Programs to improve the skills of employees and change management. facilitate
- Cloud Success Navigator: A digital platform that helps customers design, implement and accelerate their AI roadmaps.
- Customer Success Managers: Experts who guide organizations in identifying and implementing the right AI functionality.
- AI tools, use cases and references: A curated collection of proven tools and customer success stories.
- AI Customer Center: Global centers where customers can test AI use cases with their own data.
- AI acceleration services: Simple, predefined services to quickly scale deployment with ready-made agents and use cases.
“The rapid development of AI presents significant economic opportunities,” says Gary Miller, Customer Success Officer and Executive Vice President at Oracle. “Oracle AI Factory combines our comprehensive, integrated stack with the necessary support to transform advanced technology into practical business solutions that deliver tangible value in a secure and cost-effective manner.”
With the launch of AI Factory, Oracle is positioning itself as a strategic partner that not only provides the AI technology but also the structured path to quickly achieve measurable business success.